Throughline
Institutional memory from email and meetings
Throughline extracts factual claims (scope, dates, approvals, commitments) from Gmail and synced meetings so renewals and accountability trace back to what was actually said.
The problem
Clients remember promises differently than your team. Scope creep and 'we never agreed to that' moments erode trust and margin.
How Base helps
Base builds a throughline of claims with sources. Review conflicts, jump to the original email or meeting, and walk into QBRs with receipts.
How it works
Connect Gmail and Drive
Throughline ingests thread context and meeting transcripts you've authorized.
Review claims
See extracted statements with confidence and links to source material.
Resolve conflicts early
Flag contradictions before they become renewal objections.
FAQ
Is Throughline automatic?+
Claims rebuild as new email and meeting data syncs. Your team reviews and uses sources. Nothing posts to clients without your workflow.
Keep exploring our features
Every module in Base ladders to retention, expansion, efficiency, or client portal across your agency book.
Retention · Keep clients before renewals slip
Expansion · Grow revenue from existing accounts
Efficiency · Recover hours from delivery and AI work
Client portal · Make invisible work visible